Contact Us

Getting the Most from Your Enquiry

A little preparation before you get in touch helps staff answer your question quickly and accurately. When asking about a specific book, journal or local history item, include as much detail as you can: the title, author, approximate year of publication, or even a rough description of the subject. If you have already searched our online catalog, mention what you found or did not find, so that staff can take the search further rather than repeating it.

Choosing the right way to reach us

• Phone suits short, practical questions, such as whether an item is on the shelf, how to renew a loan or what to bring when registering.
• Email works best for longer requests, research questions, suggestions for new acquisitions or anything you may want to keep a written record of.
• Visiting in person is ideal if you need help with reference materials, want a librarian to guide you through the collection, or are registering as a new member.

Membership and programme questions

Many enquiries concern joining the library, renewing a card or replacing a lost one. Before you call, it is worth reading the membership information, which explains the general process and what you will usually need. Bring a form of identification when you come to register, and parents or guardians should accompany younger readers. For readings, workshops, children's activities and other events, see the programmes page first, then contact us if you need further detail or would like to suggest an idea for a future event.

Feedback and suggestions

A public library is shaped by the people who use it. If there is a title you think belongs in the collection, a subject you would like to see covered in a talk, or something about your visit that could be improved, let us know. Constructive feedback, whether praise or criticism, helps the library serve readers in Pljevlja and the surrounding area better.

Please note that response times can be longer during busy periods and around public holidays. For urgent matters such as an overdue loan, a phone call during opening hours is usually the fastest option.